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Privacy Policy
How BioRePeel Shop collects, uses, protects and manages personal information across the storefront.
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Privacy Policy
This Privacy Policy explains how RePeel Chemicals Store (“we,” “us,” or “our”), which operates the website https://repeelchemicals.com, collects, uses, and protects your information when you visit or buy from us. Protecting your privacy is a priority for us, so we want you to understand exactly how we use your data.
This policy covers only our online activities through this website. It does not apply to any information we collect offline or through other channels. If you have questions after reading it, please contact us at info@repeelchemicals.com.
Consent
By using our website, you agree to this Privacy Policy and its terms. If you do not agree, please do not use the site.
Information We Collect
We only ask for personal information when we genuinely need it, and we always explain why when we ask. Depending on how you use the site, we may collect:
- Contact details you give us > for example, your name, company name, email address, phone number, and shipping or billing address when you create an account, place an order, or message us.
- Order information > the products you buy and the details needed to fulfill and deliver them.
- Messages and attachments > anything you choose to send when you contact us directly.
- Technical data > information collected automatically, such as your IP address and browser type (see “Log Files” and “Cookies” below).
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the website and your account.
- Process your orders and arrange delivery.
- Respond to your inquiries and provide customer support.
- Improve and personalize how the site works.
- Send you order updates and, where you’ve agreed, marketing or promotional emails.
- Detect, prevent, and address fraud or security issues.
- Meet our legal and regulatory obligations.
You can unsubscribe from our marketing emails at any time using the link in each message.
Payment Information
When you pay us, you may use methods such as bank transfer, PayPal, Zelle, or cryptocurrency. We do not store full payment-card details on our servers. Instead, payments are handled by the relevant payment provider, and we only keep the order and confirmation details we need to process and ship your purchase.
Log Files
Like most websites, we use log files. These records standard information that your browser sends whenever you visit a site, including your IP address, browser type, Internet Service Provider (ISP), date and time stamp, and the pages you enter and leave. We use this data to analyze trends, administer the site, and understand how visitors use it. On its own, this information does not personally identify you.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences, keep your cart working, and understand how people use the site so we can improve it. We only use analytics or advertising technologies when they are configured and disclosed through this policy and the applicable cookie controls.
You can disable or delete cookies through your browser settings at any time. Keep in mind that turning off certain cookies may affect how parts of the site function. Your browser’s help pages explain how to manage cookies for your specific browser.
Third-Party Services & Links
To run our store, we may share limited information with trusted service providers, for example, couriers who deliver your order, payment processors, and analytics tools. We only share what each provider needs to do their job.
Our website may also link to other sites we don’t control. This Privacy Policy does not apply to those sites, so we encourage you to read their own privacy policies before sharing any information with them.
How We Protect Your Information
We take reasonable technical and organizational steps to keep your information secure. That said, no method of transmitting or storing data online is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep your personal information only for as long as we need it to provide our services, fulfill your orders, comply with our legal and tax obligations, and resolve any disputes. When we no longer need it, we securely delete or anonymize it. Retention periods vary by record type and the legal, accounting, fraud-prevention, and customer-service purposes for which the information is required.
Your CCPA Privacy Rights (California)
If you live in California, the CCPA gives you the right to:
- Request the categories and specific pieces of personal information we have collected about you.
- Request that we delete the personal information we have collected from you.
- Request that we not sell your personal information.
We do not sell your personal information. To exercise any of these rights, contact us at info@repeelchemicals.com. We will respond within 45 days, as required by the CCPA.
Your GDPR Data Protection Rights (EU & UK)
If you are in the EU or UK, you are entitled to the following rights over your personal data:
- Access — request a copy of the personal data we hold about you (free of charge for your first request)
- Rectification — ask us to correct inaccurate data or complete incomplete data
- Erasure — ask us to delete your data, under certain conditions
- Restrict processing — ask us to limit how we use your data, under certain conditions.
- Object to processing — object to our use of your data, under certain conditions
- Data portability — ask us to transfer your data to you or another organization, under certain conditions
To exercise any of these rights, contact us at info@repeelchemicals.com. We will respond within one month.
Children’s Information
We do not knowingly collect personal information from children. Our store is intended for businesses and adult professionals, not minors. We do not knowingly collect data from children under 13 (or under the minimum age set by local law, which is up to 16 in parts of the EU). If you believe a child has given us personal information, please contact us, and we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last updated” date above. We encourage you to review this page periodically. Changes take effect as soon as we post them.
Contact Us
If you have any questions or requests about this Privacy Policy or your personal data, please contact us:
- Email: info@repeelchemicals.com
- Business address: 16824 Holly Dr #2, Fontana, CA 92335, USA
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